EMPLOYEES

American Pride’s greatest asset is its employees. Our Location Managers represent a direct link between management and our customers. They fulfill a role as our goodwill ambassadors. Therefore, their main function is marketing by assisting each customer, explaining our services and answering any questions. Customer service is the backbone of our business model. The value that we offer has a direct relationship to the performance standards of our team. It is important that we select qualified employees living in the area of each neighborhood American Pride.

We have stringent hiring guidelines and strict uniform policies. All employees in performing their job for American Pride must abide by our Mission Statement, Code of Ethics, and Substance Abuse Policy. We hire employees from nearby neighborhoods; therefore, we have a responsibility to you, and to be an outstanding corporate citizen.

Professionalism and quality of our service are constantly monitored by our staff. Every American Pride location is visited by a staff member on a random unannounced basis to grade and rank each location for specific performance standards. All of our staff is committed to on the job training and integrating the latest technology into our business model. We utilize a team approach where customer service, attitude, initiative, leadership, attendance, cleanliness and overall appearance of each location is rewarded.

American Pride’s Operations Department is responsible for continuous preventative maintenance and process improvement. Working out of six (6) service vehicles, our staff performs routine preventative maintenance on a precise schedule to maintain the quality of the end product. All of our Location Managers, Service Managers and administrative staff have excelled within the company. We have approximately thirty-five (35) employees who are anxious to serve you on your next visit.